Cancellation/Refund Policy

Cancellation Policy:

Customers can cancel their order anytime before it is shipped. Once the order is shipped, it cannot be cancelled. If a customer wishes to cancel an order, they should contact our customer support team immediately.

Refund Policy:

We strive to provide the best shopping experience to our customers. If for any reason you are not satisfied with your purchase, please contact our customer support team within 14 days of receiving your order. We will be happy to assist you with the return and refund process.

We accept returns on all products except for those marked as “final sale” or “non-returnable.” To be eligible for a refund, the returned product must be in its original condition, unused, and with all tags and labels intact. We reserve the right to refuse returns if the product does not meet these criteria.

Once we receive the returned product, we will inspect it and issue a refund to the original payment method within 7 business days. The refund will include the purchase price of the product and any applicable taxes. Shipping fees are non-refundable.

If you received a defective or damaged product, please contact our customer support team immediately. We will arrange for a replacement or issue a full refund, including shipping fees.

Please note that refunds may take up to 14 business days to appear on your account depending on your bank or credit card issuer.